Roof Soft Spot Repair 2017 Keystone Hideout 23 ft

The customer contacted us with concerns about a soft spot on the roof and a possible water leak. Visually, damaged sealant was visible in the affected area.

After opening the roof, we partially removed the membrane and discovered completely rotted plywood decking along with damaged insulation. At the time of inspection, everything was dry, indicating an old leak. We also found evidence of a previous repair performed by another company, where the rotten plywood had not been replaced but simply coated with a sealant, which did not solve the issue or restore structural integrity.

We completely removed all rotted plywood and damaged insulation, installed new plywood, and re-adhered the roof membrane. The roof was reassembled using new butyl tape, fresh sealant, and finished with a continuous layer of self-leveling sealant.

As a result, the soft spot was fully eliminated, the roof structure is now solid and secure, and the risk of future leaks has been resolved.